Sea Food Traders
Website: https://seafoodtraders.co
Email: info@seafoodtraders.co
Effective Date: [Insert Date]
1. Introduction
These Wholesale / B2B Terms & Conditions (“Terms”) govern all bulk and business-to-business transactions between Sea Food Traders (“Company,” “we,” “our,” or “us”) and wholesale customers (“Customer,” “you,” or “your”).
By placing a wholesale order, you agree to be bound by these Terms.
2. Eligibility
Wholesale accounts are available to:
- Registered businesses
- Restaurants
- Hotels
- Retailers
- Distributors
- Food service operators
We reserve the right to request business registration documents, tax identification numbers, and other verification before approving wholesale access.
3. Orders and Minimum Quantities
- Wholesale orders may be subject to minimum order quantities (MOQs).
- Minimum order values may apply.
- Orders are subject to product availability.
- We reserve the right to refuse or cancel wholesale orders at our discretion.
Custom or special bulk orders may require written confirmation.
4. Pricing
- Wholesale pricing is confidential and intended solely for approved business customers.
- Prices are subject to change without prior notice due to market fluctuations, seasonality, or supply chain changes.
- All prices are listed in [Insert Currency] and may exclude taxes, shipping, and handling fees unless otherwise stated.
5. Payment Terms
Payment terms may include:
- Prepayment before dispatch
- Net payment terms (e.g., Net 7, Net 14, Net 30) upon approval
- Bank transfer or approved payment methods
Late payments may result in:
- Suspension of account privileges
- Interest charges (if applicable under local law)
- Refusal of future orders
Sea Food Traders reserves the right to revoke credit terms at any time.
6. Delivery and Cold Chain Compliance
Wholesale customers acknowledge that seafood is perishable and agree to:
- Ensure proper refrigeration immediately upon delivery
- Have authorized personnel available to receive deliveries
- Inspect goods at the time of receipt
Risk transfers to the Customer upon delivery confirmation.
We are not responsible for spoilage resulting from:
- Improper storage
- Delayed unloading
- Failure to maintain cold chain standards after delivery
7. Inspection and Claims
All products must be inspected immediately upon delivery.
Claims for:
- Damaged goods
- Shortages
- Incorrect items
- Temperature issues
Must be submitted within 24 hours of delivery to info@seafoodtraders.co with:
- Order number
- Description of issue
- Supporting photographic evidence
Claims submitted after this period may not be accepted.
8. Returns and Refunds
Due to the perishable nature of seafood:
- Returns are not accepted unless pre-approved in writing.
- Refunds or credits are issued at our discretion after investigation.
- Replacement products may be offered where appropriate.
9. Product Handling and Food Safety
Wholesale customers are responsible for:
- Proper storage in compliance with food safety regulations
- Safe handling and preparation practices
- Compliance with local health and safety laws
Sea Food Traders is not liable for food safety violations occurring after delivery.
10. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the value of the affected goods.
- We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.
11. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including:
- Weather disruptions
- Fishing restrictions
- Supply chain shortages
- Transportation interruptions
- Government actions
12. Confidentiality
Wholesale pricing, product lists, and business terms provided to B2B customers are confidential and may not be disclosed to third parties without written consent.
13. Termination of Wholesale Account
We reserve the right to suspend or terminate wholesale accounts if:
- Payment obligations are not met
- Terms are violated
- Fraudulent or abusive behavior is detected
14. Contact Information
For wholesale inquiries or account setup, please contact:
Sea Food Traders
Website: https://seafoodtraders.co
Email: info@seafoodtraders.co